Why Choose Port Community?
Instead of relying on phones and emails, our system enables all stakeholders to manage port activities within a single digital hub, improving efficiency and transparency.
Self-Service Berth & Service Requests
Agents can request berths and order services directly via the web portal, while terminal operators can manage assigned quays and oversee service requests, and cargo handlers can report cargo movements and logistics
Real-Time Notifications & Workflow Management
Automated status updates on berth requests, service orders, and cargo registration keep all stakeholders informed, while a built-in ask-approve-reject workflow ensures structured request handling, including the option to request additional information before final approvals.
Integrated Digital Communication
With live chat functionality between ports and agents for instant collaboration, audit trails tracking who performed which actions and when, and real-time vessel maps and task boards, operational visibility is seamless.
How It Works
1. Digital Requests
Agents, terminal operators, and cargo handlers submit berth and service request, and register cargo data, reducing manual coordination.
2. Smart Workflow Processing
The port reviews and processes requests based on predefined rules and stakeholder roles.
3. Live Notifications & Tracking
Stakeholders receive real-time updates on the status of their requests and can track progress live.
4. Seamless Collaboration
Digital chat, task boards, and audit logs provide visibility into who has done what and when.
5. External request to Mobile Delivery
The service flow through the system, from service requests to the mobile interface used at the quay side
6. Automated Invoicing & Approval Flow
Service orders and berth requests integrate into the invoicing process, ensuring accurate and streamlined financial processing.
Get Started Today
It’s not challenging at all—contact our customer success team to onboard your port, agents, and operators onto this platform.