If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Grieg Connect unless otherwise defned in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifable information, including but not limited to name, e-mail,. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
Types of Account Data Collected
Information provided by Customers: Our systems provide the capability for Customers to store basic personal information such as an individual’s name, credential number, email address and photographs. This information is used to correlate events to the correct individual, as well as to enable notifications and mobile application functionality. The Customer is solely responsible for determining if storage of this data is appropriate in the context of applicable laws and regulations.
Mobile Application: We provide mobile applications what can be used with our systems. The Security App is a form of digital credential used to authorize physical access to a building. We collect information about the location of the device and its proximity to certain available readers within Bluetooth range of the Security Mobile App to simplify authorization to open the proper lock or door. In order to provide these services, we collect various types of device, WiFi access point data and Bluetooth data. In order to use the services of the mobile application, various features such as location services, WiFi, and Bluetooth communication will need to be enabled on the mobile device.
Location Data: For some features to work reliably, the Security app requires Location Services always enabled. We don’t ever collect your physical location or GPS information, and do not share or sell your data to third parties. The app doesn’t use your physical location, but rather Bluetooth Low Energy (BLE), which iOS and Android consider as part of their Location Services.
- On iOS devices: The Security app also uses Motion Services in order to detect if a phone is in motion – if it is stationary, the Security background service will shut down in order to conserve battery. If the app detects the phone is moving, the Security service will resume in order to communicate with any nearby Security readers.
- Logging data: Security does not log the geolocation or GPS of your phone. We temporarily log motion data on iOS devices and can only receive that data if you Send Feedback via the app for troubleshooting purposes.
If you’d rather not enable these features, you can still unlock entries on iOS devices by using Touch to Unlock with the Security app open and Bluetooth turned on. On Android devices, Touch to Unlock won’t work if Location Services is turned off regardless of the app is open or not, but you can still use the app to unlock entries by tapping on the lock icons next to the entries.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the confguration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are fles with a small amount of data that are commonly used as anonymous unique identifers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.